In the meantime, we are updating the community, giving a transparent account of the issues and how we are addressing them. We are making the necessary technical fixes as well as procedural changes to ensure the highest quality code goes into production and we will continue to iterate and improve the live experience. A subsequent PvP event this weekend revealed knock-on effects from the previous fixes that impacted some players’ ability to join the event on Friday, which we resolved within six hours. We recently had technical issues with a new type of player-versus-player (PvP) event that affected a subset of players, which we worked diligently to address at the time. Striking the balance between continuously evolving the game and keeping the experience predictable and stable is a common challenge while operating a global live service.” We are committed to continuously updating The Walking Dead: Road to Survival with new content and features for our highly engaged audience. And he promised some free rewards.Īfter the second glitch this weekend, Wei issued another statement to GamesBeat:
And he said that the company wanted to keep players informed in a transparent way.
He also said the Scopely needs to demonstrate a “player-first attitude” in the design of the events, rewards, and features. Wei promised a commitment to quality, with a full review of the company’s testing processes. So we want to address concrete steps for what we’re going to do moving forward,” Wei wrote. “If this was a one time issue, it probably would not have created much concern, but we recognize that we have under-delivered on a recent series of Wars and events in a way that does not live up to the kind of experiences Scopely should be delivering to our players. Wei said the cross-region war was designed to give players bigger rewards and more excitement, but he acknowledged the result was disappointing and inconsistent. We’ve spent the past days discussing the player feedback with the team and hammering out the concrete steps we need to take to address these issues, not just today, but consistently as the game evolves.” As individuals we’ve put literally thousands of hours into, creating, and running Road to Survival, and it’s a real hit to the gut to realize that we’re not living up to the bar we set for ourselves. He added, “As game makers, we cannot be successful without being passionate about gaming, both as players as well as a creators.
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